Privacy Policy

Privacy Policy

Thank you for visiting our website (hereinafter referred to as “we”). Protecting the security and privacy of your personal information is our core responsibility. This Privacy Policy is intended to clearly inform you about how we collect, use, store, protect your personal information, as well as the rights you have regarding your personal information and how to exercise them.

1. Scope of Information Collection

  1. Information You Voluntarily Provide: When you register an account, submit an inquiry form, participate in interactive activities, or purchase services, you may need to provide information such as your name, mobile phone number, email address, and delivery address. This information is voluntarily submitted by you to meet your specific service needs.
  2. Information We Automatically Collect: When you use the website services, we may collect your device information (e.g., device model, operating system version), browsing data (e.g., visited pages, duration of stay, click records), and network information (e.g., IP address, network operator) through technical means (such as Cookies and log systems). This information is only used to optimize website performance, enhance user experience (e.g., personalized recommendations), and will not be directly associated with your identity information.

2. Purposes of Information Use

We only use your personal information within the following legal and necessary scopes:

  • Provide you with core services such as registration, login, order processing, and after-sales service to ensure you can use the website functions normally;
  • Analyze website usage, optimize page design, function layout, and service processes to improve your user experience;
  • Send you service notifications and event information related to your needs (you can unsubscribe at any time through account settings);
  • Comply with laws, regulations, and regulatory requirements, prevent fraud, and ensure website security and the security of your information.

3. Information Protection Measures

We adopt a multi-level security protection system to protect your personal information:

  • Technical Level: Use encrypted transmission (e.g., SSL protocol), data desensitization, access permission control, and other technologies to prevent unauthorized access, disclosure, or tampering of information;
  • Management Level: Establish strict information security management systems, implement permission control and security training for employees who have access to personal information, and conduct regular security audits;
  • Emergency Level: Formulate emergency response plans for information security incidents. In case of security incidents such as information leakage, we will take remedial measures immediately and inform you in a timely manner in accordance with legal requirements.

4. Your Rights

You have the following rights regarding your personal information, which can be exercised through the “Personal Center” on the website or by contacting customer service (Email: support@example.com; Phone: 400-XXX-XXXX):

  • Right to Access and Correct: You can access your personal information at any time and correct or supplement incorrect or incomplete information;
  • Right to Delete: Under the premise of complying with laws and service agreements, you can apply to delete part or all of your personal information (e.g., account cancellation);
  • Right to Withdraw Consent: You can withdraw your consent to the collection or use of certain information (e.g., disabling Cookie functions), but this may affect the normal use of some website functions;
  • Right to Complain and Suggest: If you have questions or objections to the processing of personal information, you can contact us to file a complaint or feedback at any time, and we will reply with the handling result within 15 working days.

5. Policy Updates

This Privacy Policy may be updated due to revisions to laws and regulations or adjustments to website services. The updated policy will be prominently displayed on the homepage of the website and marked with the “Update Date”. If the updated content involves your core rights and interests, we will notify you in advance through the contact information you provided. Your continued use of the website services will be deemed as your consent to the updated Privacy Policy.